Client Testimonials
B.P., Arlington Heights: "Thank you - you did a great job. I appreciate your promptness and courteousness, and my carpets never looked better. I will definitely call you again."
Bonnie D., Wayne: "Service - and always with a smile. I never worry with any stains that occur because they are never there forever. Thanks for being there for us."
John & Debbie M., Downers Grove: "Personal, couteous service - responsive to questions/complaints"
Dorothy B., Bartlett: "Tony & Rita, I thought you did a very quick but thorough job. You worked around my schedule (3 weeks in advance). It smelled great. You got old stains out of a very old carpet. What a great gift from my brother! Best of luck to you guys. Thank You!"
Angela H., Geneva: "Always on time. Courteous technicians and office personnel. Wonderful product to pretreat. Efficient service. I love the carpet cleaner you leave me, and I can always call for more."
Cristina F., Naperville: "We are very pleased with your carpet cleaning services. We like the fact that you don't use heavy chemicals and they looked so clean and spot free after cleaning."
Carla C., Burr Ridge: "Proficient, quick, very pleasurable to deal with. In and out, very trustworthy. Always do a great job and come when we need you."
Robert M., Streamwood (POSTED AN "A" RATING ON ANGIE'S LIST): "We received a free estimate of cost and had the work done in a reasonable time frame. Tony, the owner fully explained the process and expected results. He arrived on time and performed the work without any complications, moving furniture as necessary and as agreed upon. Their web site indicates a money back guarantee if not satisfied. We have not been disappointed to date, in fact, quite the opposite. A nice touch was a free bottle of spot cleaner and booties so we could walk on the carpet during the 4-6 hour drying time."
Colette S., Bartlett: "I have always had a great experience with Tony and Rita. They do an excellent job on both the carpets and upholstery. Very thorough, quick and great attitude. I would recommend this company very highly."
Nancy F., Bartlett: "The Best Period! Very professional, kind and thorough. You run an honest operation and I recommend you highly. Love the spotter and booties."
Julie M., River Forest: "I think you did a wonderful job! Rita, you and Tony were a pleasure to work with! I value your friendly attitudes both on the phone and in person. Also I think that it's important that the carpets were cleaned without harmful chemicals."
Karen L., Buffalo Grove: "You guys are the best! I appreciate your promptness, attention to detail, but most of all your honesty. I never feel as through I'm getting sold a bag of goods. You can get a spot out and you follow up to make sure everything is okay."
Sandy J., St. Charles: "Great! Got a bad stain out and was able to accomodate my crazy schedule!"
Anthony A., Bolingbrook: "Excellent service and price!! Excellent cleaning!! Excellent people, they treat us like family."
Mar K., Elgin (POSTED AN "A" RATING ON ANGIE'S LIST): "Carpets were cleaned for the entire upper floor - four bedrooms, gallery and stairs. Carpets are light beige and had many spots from kids, spilled drinks and dirty pet feet, etc. Company had to reschedule the original carpet cleaning date as they were missing a repair part for their machine. Rescheduled for two days later. They were prompt, polite and did an excellent job cleaning the carpets. Made them look like new. Apologized profusely for needing to reschedule and applied Scotchgard free of charge by way of additional apology. I will definitely use this company again."
Linda C., Streamwood: "I was very happy that you could come out the next day. Thank you Tony for being so polite and making my disaster a little easier. Everything went well and looks great. Thanks again!"
AJ G., St. Charles: "Appreciate fast response and great customer service."
Daniela M., Bartlett: "You always answer the phone and are available when I need it. You both are always very nice and accomodating."
Cathy S., Mt. Prospect: "Excellent, prompt, good price, friendly, easy and convenient scheduling, thorough job."
Julio M., Bartlett: "Overall feeling of company - Good. Appreciate availability and flexibility."
John G., Schaumburg: "Excellent. Tony is on time, pleasant, neat, and the work is excellent. We've gotten good advise, and our carpets are clean!"
Otto and Rosaria A., Franklin Park: "Very professional and quality work at a reasonable price."
Laura J., Streamwood: "Excellent. I tell others that if they need carpet cleaning services, I have the guy for them. Appreciate the referral program, quick response, clean carpets, friendly staff."
Tamie J., Willowbrook: "Above and beyond the call of duty! Friendly and added a few small rugs (at no charge) without me even asking."
Augie A., Bartlett: "Very professional on the phone and at your house. They are not in a rush to finish cleaning your carpet or furniture. They take the time to do the job right! They are much better than the "chain" carpet cleaning services out there. Quality work at a great price! I was so impressed with their work, I sent them over to my parents house to clean their carpet. Tony had to move two recliners and a couch and did not even charge them. Thanks!"
Arlene M., Bartlett: "Very professional, room was done very well. I appreciate the exact appointment time. That way I can get other things done without having a "window" of time to wait around. Thanks for a job well done."
Christine D., Bartlett: "Outstanding! Super job - especially the tough areas. Appreciate carpet cleaning care tips, non-chemical items to clean carpet. Tony and Rita, great customer service. Service is as you say it is! Thank You!"
Heidi F., Buffalo Grove: "Very friendly, professional and trustworthy. We like the fact that your company is family-owned and operated, compared to other companies where a random technician is sent out each time. We also like your newsletter. #1 Trustworthy, #2 Dependable, prompt service."
I. R., Northbrook: "Overall feeling of company - excellent. Appreciate extra clean carpeting, concern, consideration and benefit of knowledge. Very, very pleased."
Maryann M., West Chicago: "Excellent service, very respectable persons, friendly, reliable, on time. Very personable, knowledgeable, caring. Fully guaranteed until customer is satisfied! Honesty! Appreciate knowing that my family's carpet is truly clean. The feeling of truly not being ripped off. Family business that is honest with their clients. I would pass the business card to everyone I know."
Renee L., Lake in the Hills: "Very professional and friendly. Appreciate information on pet odor removal."
Michele B., Schaumburg: "Your prompt service and friendliness is a huge attraction. I hate the big companies who don't really work for you. Tony was great - professional and quick! Your company is fabulous! I will recommend you to all my friends and family. My carpets never looked newer."
Aurora G., Itasca: "I love the cleaning solutions you use. I especially like the fact that we know you and trust you. The best thing is that you are family owned and are very good at what you do."
Karen L., Buffalo Grove: "You guys are the best! Great customer service! I trust your opinion. I don't feel like I am being scammed. I value the information you give me about my carpets and know that you are not trying to upsell me. You do what is best for my needs."
Gerry & Pat M., Streamwood: "Excellent - carpets look great. Prompt for appointments."
Laura J., Streamwood: "Excellent! Good service, good price, very efficient and friendly. Appreciate referral discount received. Asked Tony to do extra work in another room and was not charged. (They were small traffic areas so he quickly ran the wand over the area.)"
Jacquilin M., Bartlett: "You always do a great job. You are always on time, the customer service is the best."
Judy T., Bartlett: "I like the truck mounted hot water extraction method. I'm glad all cleaners are safe and non-toxic to my family and pet. You are honest, on time and easy to schedule an appointment. Very affordable and 100% guaranteed to get the job done right. You did a great job cleaning my carpets! All stains are gone and I really love that spot remover. My sofa looks great and fresh again, smells better too! I will definitely recommend your services to my friends. You were honest, courteous and helpful on the phone and coming over to my house. I feel like I could call you if I need some suggestions or helpful hints."
Sharon and Larry T., Downers Grove: "Excellent customer service, trustworthy and honest. Upholstery and carpeting looks every bit as wonderful as the hotels we work for!"
Don and Teri R., Bartlett: "Very good, personalized service. Thanks for the quick service on short notice. It was a big help knowing that we left a clean house for the new home owner."
Lisa G., Orland Park: "I was extremely happy with the service. I've dealt with many different carpet cleaners and this was the best. I learned a lot about stains and carpets. Tony was very well educated and explained thoroughly the process of carpet cleaning. I trust your services. I was also very happy because I truly got what I paid for. I have three beautiful clean carpets."
Lorene S., Bartlett: "Very good! Great service and quality of work. Thank you very much for such great service. My carpet looks wonderful."
Bob R., Streamwood: "Overall feeling of your company, Great, that's why we keep calling you. Prompt service, good price, great people. It helps to have you come by. Makes our old chairs and couches look and smell new. You people are great, Thanks."
Debbie C., Roselle (POSTED AN "A" RATING ON ANGIE'S LIST): "Carpet cleaning of entire basement and stairs. Owner of company came to clean, he was prompt, very polite and professional. Proud of his business and it shows."
R. H., South Elgin (POSTED AN "A" RATING ON ANGIE'S LIST): "Cleaned upholstery and carpet, and will come back out to redo the work if you are not happy. I can't say enough good things about them."
Teri B., Bartlett: "A very nice professional job. Appreciate the fact that they will not be happy until you are. My carpets look great. They will be coming again. Thank you again."
Jean W., Elgin: "Very customer focused and friendly. On time meetings both for quote and service - no hidden costs or hard sell on services. Nice follow through."
Darlene V., Mt. Prospect: "Very satisfied. The best! When they clean my carpet they are very thorough and they always do more than I expect. I feel I get my moneys worth. My carpets are never soaking wet. And Tony always gets any and all stains out. Like magic. I hope Crescent never goes out of business. Otherwise whomever I get will never match up to them. I can trust them to be in my home without me there."
Debra A.,Re/Max realtor, Bartlett: "I recommend your company to friends and clients. Our family dog chewed a black ink pen creating an ink stain on very light carpet. You made the extra effort to clean the spot and now it is barely visable. You saved us from having to replace the entire room of carpet."
Karen K., South Elgin: "Very professional and thorough job. Appreciate the clean, bright carpeting."
Ken and Karen C., Naperville: "We are very pleased with the service you provide. Your company was able to remove stains that another company told us "was here to stay"! You are friendly and a pleasure to have in our home! Keep up the great work!"
Cheri C., St. Charles: "I was very happy with the job and customer service. Learned a little knowledge of care and cleaning of carpets. Thanks. It was nice to talk with both of you and will definitely call again for cleaning."
Nancy N., Bartlett: "As you know, I love your company - and both of you! I've used your services several times now and recommend you to anyone I know who mentions getting their carpets cleaned. One of the features I value is that I can call you if a stain reappears and you usually come out very soon afterward and work on it again. I really love your "satisfaction guaranteed" promise. I love the spot cleaner you provide free of charge. I use it often between your regular cleanings because of our off-white carpeting and high traffic areas. I have recommended your services to several friends and co-workers - one just last week!"
Laura B., Streamwood: "Tony & Rita take pride in their work and always do a great job. Appreciate knowing that Tony will return if a spot or area needs extra attention. Trustworthy - takes time to do the job the right way. Handed out your cards to friends and family."
Margaret M., Naperville: "Very friendly, professional and hard working. Appreciate clean carpets and clean upholstery. Great job on the "yellow" stains on our light carpet. I especially appreciate that Tony came by a second time to treat the spots. They are much lighter."
Lori G., Bartlett: "I loved the service, honesty and results! Appreciate the cleaning solution left at the end and the way the carpet was cleaned. Spots were removed that had kept reappearing. So far they haven't returned. I don't remember the last time I've received the same service that I received from Crescent. Thank You!! You'll be back, I promise that."
Darlene V., Mt. Prospect: "I think the company is great. You do 110% - never half-done work. Always willing to go that extra mile to make us happy on the cleaning."
Karen L., Buffalo Grove: "You do an excellent job! My carpets look fantastic. I Like that you use natural products that are safe for children. You are a very customer friendly organization and very accomodating. That appeals to me the most."
Laura J., Streamwood: "You guys did a great job. My carpets look great. I would recommend you to everyone. You went over my bedroom at no extra charge. You also took your time and it shows. You're very thorough and friendly. It's already been 2 weeks and between my kids, the dog & myself, the carpeting still looks good. Thanks!"
Susan M., Bartlett: "High standards and quality of work. Definitely want to service the customer, very professional. My sofas actually have the soil and spots removed that other cleaners couldn't or wouldn't take the time to do. Your professional attitude is superb and will make you very sucessful! Thank You!"
Tammie and Dave S., Naperville: RECEIVED EMAIL:"Thank you again for the great job you did on our carpets yesterday. I had another company two months ago do the same area. I don't think they used water. Wouldn't it be nice if everyone did their jobs like you do?"
Sally Y., Downers Grove: "I was very well pleased and certainly will recommend your company to anyone I might know who is planning on having their carpet cleaned. The professionalism and care in which the work was undertaken! It gave me great confidence in your work. I especially liked the yellow guards placed around all corners so that paint was not damaged. I appreciated the way my questions were answered and it helped me understand what I need to do to maintain and protect my carpeting from future damage."
Krisla B., Naperville: "Great service and people. Feel great with clean carpet. It's nice to help a small business owner earn a living."
Debbie M., Downers Grove: "GREAT"
Cathy S., Bartlett: "Very satisfied. Great job! Very friendly! Very professional. Great service @ reasonable rates. Also kept appointment time! Great follow up - great customer service."
Sharon B., Aurora: "Your company is top-notch! Representatives were honest and professional. I like the time you took to do the best job possible. The pricing of job and sticking to estimate was right on. I value your friendly attitude. I felt very comfortable leaving the house while you were cleaning. The carpet and stairs looked the best I've seen them after cleaning. You will definitely get my repeat business. I am going to tell everyone I know about your service. See you again soon."
James and Williams Jewelers, Berwyn: "Very thorough. We would like to have the same job done every Spring and Fall."
Beverly D., Wayne: "Very professional and knowledgeable about carpet. Thorough cleaning of the carpets, respect for the house."
Dave and Pam W., Bartlett: "You are the best we have ever had. You make a great team & do a great job. Reasonable prices; courteous; punctual; friendly. Beautiful results - made 7 year old carpeting look new again!"
Barb M., Naperville: "I think you did a fantastic job and it dried very quickly. Quite a few people thought I had new carpeting. The past owner had a cat and now there is no smell. The carpet looks new. Thanks for coming on such short notice."
Lori P., Bartlett: "Very professional. Cared about my home as if it were their own. The basement carpet looks great - we were considering replacing in near future but now feel we can push that back. Love the bottle of cleaner you left with me - have used many times, actually running low. I'll give you a call for a refill."
Krisla B., Naperville: "Prompt, polite, hard working, high-quality carpet cleaning."
Natalie and Bruce M., Carol Stream: "You did a great job!!! We learned to vacuum daily. You're great."
Jim & Lisa M., Streamwood: "Excellent service and results. Comfort that the job will be completed beyond our expectations. Love the "elf" slippers."
Christa B., South Elgin: "Amazing, really didn't think it could come clean. Love the spot cleaner. Thank you! Thank you!"
Robin & Ed S., St. Charles: "My overall feeling regarding your company is very pleased. You were very considerate, informative and fast. I am very pleased regarding how nice and clean my carpets are. Value information regarding vacuuming more to keep carpets in better shape and extend their life. My carpets are still very clean and soft to the touch. Thanks for coming out on short notice, accomodating my schedule to yours. "
Cheryl C., Streamwood: "Great friendly service. Showed up at designated appt time. Worked really hard to do a great job & took pride in your work! The cleaning was beyond my expectations. I appreciated that you were knowledgeable & understanding of pet problems. You went above & beyond by going over the back of my sofa at no charge. I will definitely use your service again."
Joe and Lea B., Inverness: "Crescent Carpet is a wonderful company to hire! You are very knowledgeable and professional and so pleasant and easy to relate to. You are trustworthy, efficient and accomodating. The benefits of using your company are: 1) A beautifully cleaned carpet using environmentally safe products 2) Customer service is excellent. It's great to deal with you as professionals and regular people! We will definitely use your services on an annual basis at home and at the office!"
Judy F., Downers Grove: "You always do a great job and take such care with furniture and walls. I really appreciate that. I will pass your name to any friends that need carpet cleaning, etc."
Sally G., Naperville: "You did a very thorough job. You spent a lot of time making sure carpets were clean - kind, courteous, prompt"
Andrea H., Carpentersville: "Quick, neat, caring and friendly. Value info on how to best care for my carpeting. I make sure I vacuum once a week to help keep the carpet looking brighter and clean. The stains in the family room lightened up a lot. Thanks for working so hard to make everything look like new."
Nancy N., Bartlett: "I thought you were very professional and honest. I received an excellent service for the money I paid. I truly value the times you have come back when I called about a recurring stain. You are very good about responding in a timely manner and you always go a step further - like re-doing all the traffic areas and Scotchgarding. I also appreciate the time you came when we had gotten margarine in our carpet - and you didn't even charge me! Another thing I love is the container of spot remover that comes free of charge. We use it often, as you can tell by the times you replaced it for us!"
Gerry H., St. Charles: "Great! Excellent service, thorough job and wonderful results. For not knowing your company except through your website, your professional contact and friendly attitude far exceeds the "bigger, well known" cleaning companies. I found the results are what I was expecting. It was wonderful to move into my new townhouse in St. Charles with its nice, clean carpeting!"
Susan E., Schaumburg: "We have always been very pleased with your cleaning company. Your work is excellent and your costs are very reasonable. I appreciate the spot cleaner you leave behind. It works very well. I appreciate how careful you are when you work. You put up furniture guards, etc."
Gail H., Bartlett: "You did a great job. Our carpet and couch look great!"
Debbye S., St. Charles: "I've used other carpet cleaners and without a doubt your company does the best job! Fantastic job! Tony and Rita are always friendly and professional - their customer service is excellent! They really care about the work they do and your satisfaction, which is hard to find nowadays."
Lydia C., Bartlett: "You guys are great and the carpet always looks great after you clean it. Great price and trust. "
Eleanor W., Bartlett: "Punctual, excellent cleaning company. Honest pleasant, informative. Terrific service. Would gladly recommend your cleaning company."
Scott & Sue W., Bartlett: "Felt comfortable explaining carpet stains. Tony was very pleasant and came out a second time to clean spots that appeared later. Seem like honest wonderful people. Pleasure to do business with."
Antoinette R., Office Mgr., TECA, Chicago: "They were prompt and courteous. Being a business, we had a few bad spots on the carpeting. They were able to remove them all. They worked quickly and replaced the furniture to its original place. We were told that if the spots came back, they would come back for free. The spots never returned! They did a great job and we will definitely use them again"
T. C., Bartlett: "Excellent, Professional, Clean. Professional service that provided me with very clean carpets that I didn't think would ever look so good, being 11 years old. I was ready to replace them at a very high cost. I now have 2 more years of use. They provide excellent follow up when stains reappear."
Beth B., Bartlett: "Available and flexible. Appreciate making sure all my stains came out."
B.R., Streamwood: "Great quality, I especially appreciate the "guarantee"."
Sharon & Larry T., Downers Grove: "A+. It's all about customer service and you've got it. Fast, efficient and friendly service, the carpet and upholstery looks great, always!"
Kelly W., Hinsdale: "Follow-up and efficiency!."
Lin A., Inverness (In a holiday card!): "I'd like to say thank you for service you provided for me this past year. In particular, a stain on my living room carpet that would not come out for several different cleaning services. You got it out and it stayed out. Not only was the service excellent, but, you're courteous and helpful, and a real treat to work with."
Janet P., Streamwood: "I'll tell my friends and neighbors about you, because of the great job. Carpet dried quickly, so I could put everything back the next day."
Cindy P., Streamwood: "Last month you cleaned my carpets, leather sectional and recliner. I would like to tell you how wonderful both look. I can't believe it's the same carpet. My leather furniture looks like it did the day I bought it. I would not let my husband and son sit on it for a week, it was so beautiful. Thank you for a job well done."
Pam A., (Manager, Lincolnwood LockUp Storage Suites): "Crescent does a wonderful job! One thing I have learned in 8 years of hiring carpet cleaners is, you get what you pay for. I would recommend them for any job, large or small. They are a joy to do business with."
Service areas
Northwest and Western suburbs of Chicago including Cook County, DuPage County, Kane County, Lake County and Will County in Illinois. Areas include Algonquin, Aurora, Barrington areas, Bartlett, Batavia, Bloomingdale, Bolingbrook, Buffalo Grove, Burr Ridge, Carol Stream, Clarendon Hills, Darien, Deer Park, Downers Grove, Elgin, Geneva, Glen Ellyn, Hinsdale, Huntley, Inverness, LaGrange, Lake in the Hills, Lisle, Long Grove, Naperville, North Aurora, Oakbrook, Oswego, Plainfield, Schaumburg, Shorewood, Streamwood, St. Charles, Warrenville, Wayne, Winfield, Western Springs, West Chicago, Westmont, Wheaton, Willowbrook, Winfield, Woodridge. Call to see if we'll be in your area.We use earth friendly cleaning agents, non-toxic and biodegradable. Safe for children and pets.
Family owned and operated
