Crescent Carpet & Upholstery Cleaning, Inc.
630-837-1100
Angie's List Super Service Award 2008
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Commercial Carpet Cleaning and Carpet Maintenance

Our humble company featured in national trade magazine Cleanfax


Commercial Carpet Cleaning and Commercial Carpet Maintenance

This page is to guide facilities managers, maintenance supervisors and all who are responsible for the maintenance of commercial carpet.

Commercial carpet is a significant monetary investment and important to the overall facility image. Regularly maintained carpet can have a prolonged life of 7 to 10 years, not to mention helping to keep the air quality good.

5 Step Carpet Maintenance Plan

  • Soil Containment isolation of soil entering the bulding using mats at entrances.
  • Vacuuming scheduled frequency for removal of dry soil.
  • Spot and Spill Removal System using professional spot removal techniques.
  • Interim Cleaning scheduled frequency appearance cleaning for all traffic areas.
  • Restorative Cleaning scheduled frequency deep cleaning to remove residues and trapped soils.

There is a big difference between cleaning carpet and maintaining carpet. Cleaning is the removal of apparent soil. For many commercial carpet owners, cleaning takes place irregularly, on an "as needed" basis. Soiling, however, is a cumulative process which, if allowed to go too far, cannot easily be reversed. Maintenance, in contrast to cleaning, is a scheduled on-going process of soil removal designed to maintain carpet's daily appearance at a consistent level of cleanliness.

Soil Containment is a Preventive Measure

Minimize the debris that is tracked in from outside and protect carpet from moisture and dirt that is already inside with the use of mats - outside and inside.

Outside mats scrape debris off shoes before being tracked in. Use soil-removal mats that have a course texture, able to brush soil from shoes, and hold large amounts of soil in their pile.

Inside mats remove smaller particles of dirt as well as oils and other liquids that can be tracked in from outside. Use water absorbent mats to prevent tracked-in moisture from getting to the carpet. Mats that extend 6 to 15 feet inside the entrance will trap 80 percent of soil and moisture from the first five or six steps. Another way to prevent soiling using mats is by placing protective mats around food stations, water coolers, elevators and stair thresholds to prevent moisture from becoming ground into the carpet.

For mats to continue to trap soil, they should be cleaned on a regular basis, more frequently than carpet. If accumulated soil is not removed, the mat will become overloaded and cannot prevent soil from entering the building.

In addition, keeping parking lots, sidewalks, and entrances clean will cut down on the tracking in of debris.

Interim measures include vacuuming, spot cleaning and restorative cleaning in high traffic areas

Routine vacuuming is a must for good commercial carpet performance. Let me repeat, routine vacuuming is a must for good commercial carpet performance! It is very important to identify the high, medium and low traffic areas and adjust your vacuuming schedule accordingly.
  • Vacuum daily high traffic areas which include: entrances, hallways, breakrooms, cafeterias, corridors, elevators and their lobbies, stairways, main aisles, and waiting areas.
  • Vacuum at least 2 to 3 days a week moderate traffic areas which include: secondary aisles, research areas, conference rooms, classrooms, and atriums.
  • Vacuum at least 1 to 2 days a week light traffic areas which include: offices, cubicles, storage rooms, and executive areas.
    Cubicles are considered low traffic ; however, chair mats should be used to protect against chair rollers and food spills which can decrease the performance of carpet.
Daily removal of spots and spills helps maintain the carpet's appearance. Immediate action against spots and spills also reduces the probability of a permanent stain. Liquid spills should be blotted with a dry, white, absorbent cloth or plain, white paper towels. Do not scrub the area! Continue to blot until the area is completely dry. Locate the spot on the spot cleaning tips page and follow the procedures.

Restorative Cleaning

Dry soil removal, soil suspension and soil extraction.

Dry soil removal is overall vacuuming, concentrated entry area vacuuming (removal of destructive build-up of abrasive soil), and vacuuming the perimeter of the room to remove fine dust and soils that can settle in the crevices around the room, causing filtration soiling.

Soil suspension is a pre-conditioning procedure. This separates soil from fiber surfaces. It reduces surface tension and dissolves various soils.

Soil extraction removes the suspended soils with a rinsing agent to deter rapid resoiling.


Hard Surfaces adjoining Commercial Carpet Surfaces
Daily maintenance of hard surface floor coverings, such as vinyl composition tile(VCT), ceramic tile, wood and terrazzo floors, presents a greater challenge to the average maintenance staff than carpeted surfaces.

To avoid problems, observe a few common sense rules.
  • During treatment of hard surface floors, whether stripping, finishing or maintaining, keep chemicals off the carpet. Many cleaning agents used to maintain hard floors can cause damage to carpet.
  • After wet-mopping of hard surfaces, dry completely before allowing traffic onto carpet to prevent tracking of any residues of hard surface cleaning agents.
  • When using rotary equipment on hard surfaces next to carpet, be careful not to allow pads or brushes to come in contact with the carpet and abrade the carpet pile.
  • Do not set buckets or equipment used for maintenance of hard floors on the carpet as residues on the bucket may cause soiling or staining.

Other Commercial Carpet Concerns
Burns
Burn damage can be remedied only by reweaving, retufting, or resectioning the damaged area. However, in some cases, the appearance of an area of charred carpet can be improved by carefully clipping off the blackened ends of tufts using small, sharp scissors. Trim surrounding tufts to minimize indentation. Remember, clipping blackened ends of tufts is permanent.

Crushing
Crushing is the loss of pile thickness due to foot traffic. It is not a manufacturing defect unless specifically cited in manufacturer's warranty. Regular vacuuming can help reduce crushing.

Depressions
The weight of heavy pieces of furniture can put indentations in carpet. Use furniture glides or cups under legs of heavy pieces or occasionally move furniture a few inches so that the wight is not concentrated in one place. If depressions do occur, apply water to the indentations with a spray bottle. Hold a hair dryer, set on medium, a few inches above indentation. As the spot is drying use your fingers to gently work the pile upright and in the opposite direction.

Fading and Color Loss
Protect carpet from direct sunlight to minimize fading or color loss. Fading can be caused by emissions from heating fuels or chemicals, such as pesticides, household cleaning agents, and other household items.

Filtration Soiling
Filtration soiling may appear as dark or grayish lines on carpet along walls, stairways, around vents, and under doors. It is caused by airflow over and through the carpet that allows fine, airborne soils to settle on the carpet surface. This type of soiling, while sometimes permanent, requires special treatments for effective removal.

Fluffing or Shedding
The balls of fluff found on carpet or in the vacuum cleaner bag are merely loose bits of fiber left in the carpet from the manufacturing process. The removal of loose fibers does not affect the carpet life or quality. With proper vacuuming, most shedding gradually disappears within the first year after installation.

Matting
Matting, the untwisting of the fiber and intermingling of the yarn tips, is usually the result of concentrated foot traffic and possibly inadequate maintenance. But cushioning can also be the cause.

Shading, Pile Reversal, "Watermarking", or "Pooling"
Shading is not a change in color, but a change in pile direction that sometimes randomly appears in a carpet or rug. It may look darker or lighter from different directions. Shading may be more prevalent in a solid color cut pile carpet than in patterned and textured styles. This is not considered a manufacturing defect and is usually permanent and has no known cause.

Soiling
The secret to maintaining the beauty of your carpet is to vacuum often and clean it regularly before it becomes excessively soiled. Dulling is caused by the deposits of all types of soil that abrade the carpet's fibers. Still, the original color is not lost, but is present under the soil film. If the soil is allowed to remain, the carpet is much more difficult to clean. Frequent cleanings are important to avoid excessive soiling.

Sprouting
Occasionally a yarn tuft will rise above the pile surface of a carpet. Do not pull them out. Just snip these tufts off level with the carpet.


References:
The Carpet and Rug Institute, Inc.
Institute of Inspection, Cleaning and Restoration Certification, Standard and Reference Guide for Professional Carpet Cleaning, (ICRC S100, Revised 2002)

Service areas
Northwest and Western suburbs of Chicago including Cook County, DuPage County, Kane County, Lake County and Will County in Illinois. Areas include Algonquin, Aurora, Barrington areas, Bartlett, Batavia, Bloomingdale, Bolingbrook, Buffalo Grove, Burr Ridge, Carol Stream, Clarendon Hills, Darien, Deer Park, Downers Grove, Elgin, Geneva, Glen Ellyn, Hinsdale, Huntley, Inverness, LaGrange, Lake in the Hills, Lisle, Long Grove, Naperville, North Aurora, Oakbrook, Oswego, Plainfield, Schaumburg, Shorewood, Streamwood, St. Charles, Warrenville, Wayne, Winfield, Western Springs, West Chicago, Westmont, Wheaton, Willowbrook, Winfield, Woodridge. Call to see if we'll be in your area.

We use earth friendly cleaning agents, non-toxic and biodegradable. Safe for children and pets.

Family owned and operated



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