Respond by May 10, 2008 and receive Every 3rd Room free on a whole house of carpet cleaning or -10% off job! (New clients only) The Most Thorough Carpet Cleaning Ever, Or It is FREE
That's right, if you don't feel our carpet cleaning is the most thorough you have ever seen, we will clean it again for free. If for any reason you are still not pleased, we will refund all your money. What could be more fair?
Tony and Rita Bochenek
Have you heard this guarantee before?
This is not an empty promise to you. We stand behind our work 100%. Have you ever been disappointed in a carpet cleaning job and just let it go? Maybe you just called another company the next time you needed work done? Well we won't stand for that. We call every one of our clients to find out how everything went. We are glad to have the opportunity to rectify any situation. How else are we going to improve our service?"Excellent customer service; always striving to make sure I'm happy with the cleaning. If an emergency cleaning need arises, Tony & Rita respond immediately. Love the bottles of spot remover for touch up cleaning." K. Powell, Naperville
We are totally about customer service
You can see it in the courteous way we answer the phone, the way we come to your home on time (and, around your schedule), the precautions we take in your home to protect your valuables, the use of safe non-toxic, biodegradable cleaning agents, and following up after the job to make sure you are happy with the work. We want you to be a client for life!"It's all about customer service and you've got it. Fast, efficient & friendly service. The carpet and upholstery looks great always!", Sharon Tsoumas, Downers Grove
Now, for the actual carpet cleaning
We offer three methods of cleaning. Hot water extraction (steam cleaning) is used for the most part. We also use a low-moisture soil extraction method for harder to reach locations. Our bonnet cleaning method is used to follow up our regular cleaning process in very heavy traffic areas. All pre-treatment and cleaning agents are safe, non-toxic and biodegradable. Safe for children and pets."Follow-up and efficiency", K. Werner, Hinsdale
Save your time, call one service company to meet your many needs.
Commercial and residential services include: carpet cleaning, tile & grout cleaning and sealing, upholstery cleaning, spot cleaning and pet concerns
"I really appreciate the careful attention given to my home and furniture and carpets." J. Morris, Hinsdale
Consistent carpet care can significantly extend carpet life.
Vacuuming: The most important measure in consistent carpet care is vacuuming. Approximately 80% of all soil can be removed. Concentrate on high traffic areas, vacuum daily. Medium and low traffic areas can be vacuumed less frequently. Remove soil immediately before it can be worked into the carpet through foot traffic.
Walk-off mats: Most dry soil is brought in from the outside through foot traffic. Use mats at all entrances, inside and outside the doorways. This will help reduce the amount of soil particles carried onto the carpeting.
Spot Removal: Spot removal should occur at the time the spot is found, before having a chance to set and become a permanent stain. See our
Overall cleaning: Perform thorough overall cleaning on a periodic basis as needed. (quarterly, annually, biannually)
Common carpet problems
Soiling
Oily/sticky soils will cling to fibers causing yellowing/browning conditions - especially in high traffic areas. Driveway sealer can be a primary source of this type of soil. Cooking oils, and animal fats are another common oily soil source.
Fiber/Yarn damage
Dry abrasive soils scratch fiber causing dingy, dull appearance even after soil removal. The damage actually changes the way the fibers reflect light. This condition normally occurs in traffic lanes.
Urine
One of the major causes of yellowing/browning on carpet is urine. Often, a newer spot appears yellow and an older spot is brown. In some cases, normal cleaning will remove urine spots. In other cases, proper spot removal techniques and agents will be effective. Older urine spots are difficult to remove entirely as hydrochloric acid in urine alters carpet dye permanently.
Soil filtration
Appears as dark lines around baseboards, under doors and curtains, and around air registers. This condition occurs with central forced air heating or air conditioning systems. Air is drawn around the perimeter of the room to the air return. This air is filtered as it passes over and through carpet tufts. Most of the time, soil filtration lines are permanent, however, they usually can be lightened by cleaning.
Fading
Sunfading: Ultraviolet waves can damage the dye on textile fibers, causing the colors to fade or change. Most fibers are treated with two or more dyes to produce the desired color. One of the dyes may be affected by sunlight more than the other. This would cause a color change. If each dye is affected similarly, the overall color may appear lighter. Lighter colors fade more quickly as there is less dye to produce a color.
Service areas
Northwest and Western suburbs of Chicago including Cook County, DuPage County, Kane County, Lake County and Will County in Illinois. Areas include Algonquin, Aurora, Barrington areas, Bartlett, Batavia, Bloomingdale, Bolingbrook, Buffalo Grove, Burr Ridge, Carol Stream, Clarendon Hills, Darien, Deer Park, Downers Grove, Elgin, Geneva, Glen Ellyn, Hinsdale, Huntley, Inverness, LaGrange, Lake in the Hills, Lisle, Long Grove, Naperville, North Aurora, Oakbrook, Oswego, Plainfield, Schaumburg, Shorewood, Streamwood, St. Charles, Warrenville, Wayne, Winfield, Western Springs, West Chicago, Westmont, Wheaton, Willowbrook, Winfield, Woodridge. Call to see if we'll be in your area.We use earth friendly cleaning agents, non-toxic and biodegradable. Safe for children and pets.
Family owned and operated
We also do Tile & Grout Cleaning and Grout re-coloring. That new webpage is currently being assembled.
Professional Tile and Grout cleaning
New Subway owner Mike Kolodziej in Downtown Geneva had his first Tile and Grout cleaning done. He was concerned that his customers and employees not only have a clean environment, but a safely cleaned environment. He chose Crescent because we use naturally safe cleaning agents.